This course prepares students to be more confident in communicating with different audiences. Consequently, upon completion of this course, individuals following this course will be provided with the necessary skills to improve their ability in communicating with others with confidence. This will be useful to all individuals at the place of work irrespective of the industry or position they are in.
Mastering effective communication skills, encompassing both verbal and non-verbal aspects, is vital for personal success. As social beings, our constant interactions with others underscore the significance of honing communication and interpersonal abilities, whether in individual or group settings. These skills serve as crucial catalysts for cultivating positive relationships, fostering collaboration, and achieving both personal and professional goals.
Throughout this course, we recognize that although many individuals engage in daily communication, not everyone does so effectively. To bridge this gap, our focus lies in developing comprehensive verbal and non-verbal communication skills and knowledge, equipping participants with the tools for effective and impactful communication with particular focus on the work environment.
The learner will be able to:
The Award in Communication Skills is ideal for:
On successful completion of this program, participants will:
Assessment
A summative assessment procedure will be used, and this will be applied at the end of the module when the students would have covered all the material covering all learning outcomes.
At the end of the course the trainees will be asked to complete a Multiple Choice Exam and to deliver 5-to-10-minute presentation on a previously agreed topic.
Assessment marks will be sent to students individually, by email.
Where possible and applicable, if revision of paper is necessary, then the assessment will be reviewed by a supplementary marker.
Final grade will be calculated as follows:
20% on attendance
70% on replies provided
10% on the presentation
A student must obtain a pass mark in all of the above components to be awarded the certification.
This course is made up of a total of 50 hours. These are divided in 12 contact hours, an estimate of 37 self-study hours and an hour of assessment.
The course will be delivered in English.
Student CV will be requested to verify the above. A request for copies of certification and references will be made, if necessary.
Total Learning Hours
Full course: 50 hours
Hours include contact hours, supervised practice hours, self-study hours and assesment hours.
Director, EMCS Advisory Ltd, Malta
Mr. Ramon Muscat is currently a Director at EMCS Advisory Limited.
Focusing on the EMCS Academy, Ramon’s purpose is to maximise individuals’ true potential through coaching and training.
He is actively involved in the provision of training in non-technical skills for both the public and private sector (such as time management, planning and work-life balance, motivating self and others, the great customer experience, and dealing with difficult customers (to mention a few). Furthermore, Ramon coaches individuals in top-tier positions.
Apart from his Masters in Business Administration Ramon attained a certificate in Managing People from the College of Management and IT and an ILM Level 5 – Certificate in Coaching and Mentoring.
Executive, EMCS Advisory Ltd, Malta
Francesca Camenzuli forms part of the EMCS advisory team. She graduated from the University of Malta with a BSc (Hons) in Psychology and is currently reading for an MSc in Organisation Psychology at the University of London, Birkbeck College.
Through her academic and professional experiences, Francesca has developed an interest in training and is today actively involved in the development of the academy and assists the team in the development of training programmes, and training delivery. Her curiosity to understand peoples’ mindsets and her passion to transform individuals through practical approaches, results in the delivery of highly effective and practical training courses.
