Award in Resilience Skills – Rise & Thrive at Work and in your Daily Life

MQF/EQF Level 5 (2 ECTS Credits) Blended Intake Opening Soon, 08:30 - 10:00

This course is designed to prepare students to manage their emotions (better). Consequently, upon completion of this course, individuals following this course will be provided with the necessary skills to improve their approach to life and how to handle setbacks with such a stance positively impacting their well-being.

Participants will be made aware of what is and what is not within their control, and the importance of taking control over their feelings and emotions as these affect their perceptions about life and ultimately who they are. Participants will also learn about the fundamentals of resilience and, through the provision of practical tools that can be applied instantly, create positive change in their life, whether they are dealing with minor irritations or major events or changes.

Learning Outcomes

On completion of the course, participants will have developed a detailed knowledge and understanding of, and acquired the necessary skills to:

  • Identify triggers that are resulting in them sapping their resilience
  • Find how to overcome setbacks
  • Identify changes in perception that lead to better productivity
  • Identify practical tools that they can apply immediately to create positive change in their life

Who is eligible to participate?

This course is intended for individuals be they students, employees or entrepreneurs who:

  • Are overwhelmed and want to manage stress better.
  • Want to acquire the necessary skills to navigate the challenges life faces them with.
  • Are seeking to adapt to change, handle setbacks and maintain overall well-being.
  • Want to learn coping strategies, mental toughness, and the ability to recover from setback/s.
  • Want to learn techniques to enable them to maximise their performance at the place of work.
  • Are seeking to improve their leadership skills.
  • Want to take control over their life and not let external factors adversely affect their mood, feelings and emotions.
  • Want to live a more fulfilling and meaningful life!

On successful completion of this program, participants will:

  • Practice the resilience tools in their day-to-day life to take control of their emotions and feelings that invariably affect their perceptions of life;
  • Apply principles of optimism, mastery and slow thinking to increase productivity (both in and out of work);
  • Use the resilience tools learnt to protect their mental health and wellbeing both in a work environment and in everyday life.


A summative assessment procedure will be used, and this will be applied at the end of the module when the students would have covered all the material covering all learning outcomes.

At the end of the course the trainees will be asked to complete a Multiple Choice Exam. For face to face delivery trainees will be provided with an exam paper which they are to complete within the stipulated timeframes and return to the trainer/invigilator at the end of the exam. This shall also apply in the case of blended learning where the exam will be held in person. In the case of online delivery on the date/time set for the exam, trainees will enter a previously set session on Zoom and they will be provided with a link to an online exam. In this case LimeSurvey is used.

Assessment marks will be sent to students individually, by email.

Where possible and applicable, if revision of paper is necessary, then the assessment will be reviewed by a supplementary marker. In the event of a failure in the multiple-choice exam, the student will be given the opportunity to sit for a resit. In the case of a resit, the multiple-choice exam will be different to the first one, which the student would have failed.

Final grade will be calculated as follows:
20% on attendance
80% on the replies provided in the multiple choice exam

A student must obtain a pass mark in both components to be awarded the certification.

This course is made up of a total of 50 hours. These are divided in 14 contact hours, an estimate of 35 self-study hours and an hour of assessment.


In-person18th, 25th


Online2nd, 9th, 16th, 23rd, 30th


In-person13th, 20th, 27th

The exam will take place on the 27th June 2024.

The course will be delivered in English.

  • Good working knowledge of the English language
  • Basic level of digital competence is required (use of Microsoft Word / Powerpoint) to be able to follow the course and any notes digitally handed out.

Student CV will be requested to verify the above that incorporates their self-assessment of such entry requirements. A request for copies of certification and references will be made, if necessary.



The trainers were incredible, it truly showed that they were well-prepared for each session and answered all our queries as they came up.

Nothing to change, it was well explained and all needed information was given. The hand book is very helpful as you can go back and refer to it on a daily basis.

I am grateful I have participated in the training sessions held. It was honestly so thought-provoking and an eye-opener for my end.

Y. Brincat
Vivian Corporation, Customer Experience Executive, 2023

All the sessions were useful and very informative, thanks to Ramon and Francesca!

… trainers delivered a very good explanation which made all sessions easy to understand.

Vivian Corporation, Finance Assistant, 2023

Trainer was very enthusiastic and motivated the team.

Overall the course was made fun and involved all persons. All questions received well and answered in full.

Areti Partners, Office Administrator, 2023

EMCS Academy comes highly recommended for the team’s outstanding guidance in creating a programme that catered for the needs of our employees. As a start, prior to the drawing up of the training programme, various meetings were set up with the management team, with the aim of understanding the training needs of the Company as well as those of the employees. The courses delivered did, not only contain the normal theory one needs to know, but a lot of practical examples. This helped the staff remain focused and attentive on the subject being discussed.

Rishi Bonello
Director, Rosemont (Malta) Ltd, 2022

When Vivian teamed up with the EMCS Academy for our further training requirements, it was a perfect match. The courses were helpful not just for our work but also for our personal lives and I definitely feel generally more empowered after attending some of the courses that were offered to us and which EMCS took care to tailor and fine-tune according to our requirements.

Kenneth Briffa
Senior Medical Representative, Vivian Corporation, 2022

Total Learning Hours

Full course: 50 hours

Hours include contact hours, supervised practice hours, self-study hours and assesment hours.


Ramon Muscat

Director, EMCS Advisory Ltd, Malta

Mr. Ramon Muscat is currently a Director at EMCS Advisory Limited.

Focusing on the EMCS Academy, Ramon’s purpose is to maximise individuals’ true potential through coaching and training.

He is actively involved in the provision of training in non-technical skills for both the public and private sector (such as time management, planning and work-life balance, motivating self and others, the great customer experience, and dealing with difficult customers (to mention a few). Furthermore, Ramon coaches individuals in top-tier positions.

Apart from his Masters in Business Administration Ramon attained a certificate in Managing People from the College of Management and IT and an ILM Level 5 – Certificate in Coaching and Mentoring.

Francesca Camenzuli

Senior Executive, EMCS Advisory Ltd, Malta

Francesca Camenzuli forms part of the EMCS advisory team. She graduated from the University of Malta with a BSc (Hons) in Psychology and is currently reading for an MSc in Organisation Psychology at the University of London, Birkbeck College.
Through her academic and professional experiences, Francesca has developed an interest in training and is today actively involved in the development of the academy and assists the team in the development of training programmes, and training delivery. Her curiosity to understand peoples’ mindsets and her passion to transform individuals through practical approaches, results in the delivery of highly effective and practical training courses.

I'm interested in this course

If you are interested to join this course when the intake is open please fill in the form below.

Why Choose Us

We are a private Academy, made up of a team of highly motivated individuals who believe in the continuous development and empowerment of individuals through learning.

The Academy offers training services and is an accredited training institution by the Malta Further and Higher Education Authority (MFHEA). EMCS Academy is a Higher Education Institution, Licence Number 2016-19. It provides practical solutions and results-oriented training which translate into positive change. The Academy’s philosophy is to provide exceptional services to all clients whilst ensuring that all learning outcomes are reached, and all trainees have advanced their knowledge on the subject matter of the specific course they would have chosen to follow.

Our courses are developed following in-depth research and consultation on the subject matter and the related market, thus ensuring that market needs are met. All our trainers are experts in their field and actively contribute towards the continuous development of the courses which they deliver.

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