Problem Solving

ECTS Not Applicable Face-to-face Intake Opening Soon, 15:30-17:00

This course delves into the art and science of effective problem-solving, exploring methodologies and techniques that empower one to navigate complexities and make informed decisions.


In this course, we immerse ourselves in the intricate world of effective problem-solving, combining the art and science behind it. Delving into diverse methodologies and techniques, we empower participants to navigate complexities with confidence and make well-informed decisions.

Offering a comprehensive platform, this course is crafted to develop and refine problem-solving prowess, providing trainees with the essential tools to conquer challenges across various facets of life. Join us on a journey of skill enhancement and mastery in the realm of problem-solving.

Course Outline

Introduction to Problem Solving

  • Overview of problem-solving process
  • Importance of problem-solving skills
  • Types of problems (routine vs. non-routine)
  • Introduction to different problem-solving techniques (e.g., brainstorming, root cause analysis)

Understanding the Problem

  • Defining the problem statement
  • Identifying stakeholders and their perspectives
  • Analysing constraints and limitations
  • Utilising problem-solving frameworks

Generating Solutions

  • Techniques for generating ideas (e.g., mind mapping, lateral thinking)
  • Evaluating potential solutions
  • Prioritising solutions based on feasibility and impact
  • Encouraging creativity in problem-solving

Decision Making

  • Introduction to decision-making models (e.g., SWOT analysis, decision matrix)
  • Evaluating alternatives
  • Considering risk and uncertainty
  • Making informed decisions under pressure

Implementing Solutions

  • Creating an action plan
  • Assigning responsibilities and timelines
  • Overcoming resistance to change
  • Monitoring progress and adjusting course as needed

Collaborative problem Solving

  • Importance of teamwork in problem-solving
  • Building trust and communication among team members
  • Techniques for effective collaboration (e.g., brainstorming sessions, consensus building)

Review and Reflection

  • Reflecting on personal growth in problem-solving skills
  • Reviewing key concepts and techniques learned throughout the course
  • Identifying areas for further development
  • Setting goals for continued improvement in problem-solving abilities

Delivery Schedule

June  03, 10, 17, 24
July   01, 08, 15

The course will be delivered in English.

Training Venue

EMCS Academy
Centris Business Gateway II, Level 4,
Triq is-Salib tal-Imriehel Zone 3,
Central Business District,

Total Learning Hours

Full course: 9 hours

Hours include contact hours, supervised practice hours, self-study hours and assesment hours.


Ramon Muscat

Director, EMCS Advisory Ltd, Malta

Mr. Ramon Muscat is currently a Director at EMCS Advisory Limited.

Focusing on the EMCS Academy, Ramon’s purpose is to maximise individuals’ true potential through coaching and training.

He is actively involved in the provision of training in non-technical skills for both the public and private sector (such as time management, planning and work-life balance, motivating self and others, the great customer experience, and dealing with difficult customers (to mention a few). Furthermore, Ramon coaches individuals in top-tier positions.

Apart from his Masters in Business Administration Ramon attained a certificate in Managing People from the College of Management and IT and an ILM Level 5 – Certificate in Coaching and Mentoring.

I'm interested in this course

If you are interested to join this course when the intake is open please fill in the form below.

Why Choose Us

We are a private Academy, made up of a team of highly motivated individuals who believe in the continuous development and empowerment of individuals through learning.

The Academy offers training services and is an accredited training institution by the Malta Further and Higher Education Authority (MFHEA). EMCS Academy is a Higher Education Institution, Licence Number 2016-19. It provides practical solutions and results-oriented training which translate into positive change. The Academy’s philosophy is to provide exceptional services to all clients whilst ensuring that all learning outcomes are reached, and all trainees have advanced their knowledge on the subject matter of the specific course they would have chosen to follow.

Our courses are developed following in-depth research and consultation on the subject matter and the related market, thus ensuring that market needs are met. All our trainers are experts in their field and actively contribute towards the continuous development of the courses which they deliver.

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