I would like to express my gratitude and thanks for the coaching sessions which you provided me some months ago. Within a limited number of sessions, Ramon’s method and style, helped me not only to reflect on some issues which I brought up for discussion during these sessions, but the coaching process itself was also crucial and effective in helping me to make the required changes. Your genuine interest and understanding, helped me to refocus my energies, to see things from different perspectives and also helped me to complete a number of important goals within my department. I must say that this was a very rich and insightful experience, which managers definitely cannot miss out.