Paul Daniel Micallef

Managing Director, Mindworks Malta Ltd
Dr Micallef is a Doctor of Clinical Psychology, an executive coach and mentor, and a senior consultant in leadership capacity building and organisational development. He is registered to practice in Malta with the Malta Psychology Professions Board and in the UK as an Associate Fellow of the British Psychological Society. Non-technical competence is his strength, and he mainly works with topics such as resilience, holistic wellbeing, courage and confidence in communication, teamwork, employee onboarding, motivation, corporate values, strategic management, complex dynamics, and multi-tiered expectations. He works at integrating these critical aspects of work life into policy documents, strategic thinking and planning, and day-to-day operations.
His long-term experience in psychology coupled with management, leadership, and executive coaching / mentoring allow him to analyse situations thoroughly and design projects and programmes which address core issues in a practical and timely manner. This ability supports and comforts those who are often perplexed by highly emotive, long-standing, and complex situations including issues of burnout, compassionate fatigue, and dealing with turbulent times at the organizational, sectoral, and national levels. His professional and ethical approach offers a trustworthy, disciplined, and rigorous basis for long-lasting work relations.
He has presented and shared his work at countless conferences over 3 decades focusing on topics like preventing fatigue and burnout, managing energy productively, fostering talent and optimizing potential in leadership and management, organizational development, shaping organizational cultures for better outcomes and performance, holistic wellbeing, retaining talent in the 21st century post COVID, and links between wellbeing, leadership, and the economy. He has learnt that one of the most successful ways of achieving success is to celebrate it and be available to passionate people who are tasked with tremendous responsibilities. Support comes in different ways including individual, group, and team coaching, consultancy, workshops, hybrid learning, and strategic feedback and planning meetings.
Olivia Darmanin

Chief Officer, Technical
MAPFRE MIDDLESEA | MAPFRE MSV LIFE
Olivia is an insurance professional with 24 years of experience in the industry, mostly in claims and underwriting across the wide range of the product portfolio of MAPFRE. As the current Chief Officer responsible for the Technical Area she is driven by the technical performance of the products and their overall profitability and value to the customers. Being the leader of a large team, she is committed to foster collaboration and empower her colleagues to grow professionally and personally. A people-first approach is what she adopts and she found this to be motivating and fulfilling, whilst also helping her become a more effective and compassionate leader. Outside of work Olivia loves travelling, reading books and experimenting with new recipes. Together with her family, she enjoys enriching their personal life with culture and new experiences.
Ramon Muscat

Director, EMCS Advisory Ltd, Malta
Mr. Ramon Muscat is currently a Director at EMCS Advisory Ltd with a passion for helping individuals and organisations maximise their true potential through training and coaching. He holds a Master’s in Management with a focus on Human Resources and Talent Development from GBSB Global, and a Professional Certificate in Customer Experience and Customer Service Management from the CX Academy. Ramon also earned an ILM Level 5 Certificate in Coaching and Mentoring, a Certificate in Managing People from the College of Management and IT (CMIT), Ireland, and an MBA from the University of Malta, where he had previously completed his Honours Degree in Management.
At EMCS Academy Ramon regularly delivers training in key areas such as leadership, time management and productivity, customer experience and communication. Ramon has served as a lead trainer for a number of courses for the public sector. He was one of the key trainers involved in the provision of management training for paramedics and middle managers of the Gozo General Hospital and Public Health Institutions in Gozo as part of ESF 4.189 entitled ‘Continuous Training and Development for the Public Sector in Gozo. Furthermore, Ramon provides executive and leadership coaching. He was involved in a project for the Ministry of Health, the Elderly and Community Care where he was engaged in coaching individuals in senior positions within the Ministry as well as nurses in managerial positions within public healthcare. This coaching was delivered as part of a broader initiative, which also included training in non-technical skills tailored to the target audience.