Effective Communication in Today’s Workplace

Contact Us For Details 09:00-15:30 Introductory / Mid-Level / Advanced

Building Clarity, Confidence, and Professional Impact at Work

Description

This interactive workshop will equip participants with the essential verbal, non‑verbal, written, and digital communication skills needed to communicate with confidence across diverse workplace situations. While most people communicate daily, not all communication is effective.

This programme bridges that gap by offering practical tools, guided practice, and strategies that enhance clarity, rapport, professionalism, and collaboration in the workplace. Participants will strengthen their ability to communicate with different audiences, adapt their communication style, build stronger working relationships, and engage in conversations with greater confidence.

Topics

  • Foundations of Effective Workplace Communication
  • Communication Styles & Adapting to Different Audiences
  • Active Listening & Building Rapport
  • Verbal and Non‑Verbal Communication Skills
  • Writing with Clarity and Professionalism
  • Overcoming Communication Barriers
  • Digital Tools for Modern Workplace Communication

Learning Objectives

By the end of this workshop, participants will be able to:

  • Communicate with greater clarity and confidence by applying effective verbal, non‑verbal, written, and digital communication techniques across a range of workplace situations.
  • Adapt their communication style to different audiences and contexts, using active listening and rapport‑building strategies to strengthen professional relationships and collaboration.
  • Identify and overcome common communication barriers in the workplace, using practical tools and techniques to improve professionalism, understanding, and day‑to‑day effectiveness.

Target Audience

  • Employees in the Workplace
  • Business Professionals
  • Leaders and Managers
  • Individuals seeking to get into employment

Discounts and Cancellation Policy

  • Companies effecting group bookings (four or more participants) are entitled to a 10% discount (discount will be applied automatically when booking)
  • No refund will be given in the case of no-shows.

Training Venue

MITC Training Centre
Centris Business Gateway II, Level 4,
Triq is-Salib tal-Imriehel Zone 3,
Central Business District,
Birkirkara

Price includes coffee breaks and a light lunch. 

Certification

A certificate of attendance will be provided to participants who attend the workshop.

 

Total Learning Hours

Full course: 6 hours

Hours include contact hours, supervised practice hours, self-study hours and assesment hours.

Trainers

Mario Cassar

Konsultadvisory Ltd

Accredited Senior Practitioner Coach | Trainer | Consultant

Mario is a highly experienced executive coach, mentor, and leadership development consultant with over 20 years of C-suite and senior leadership experience across diverse sectors including healthcare, financial services, education, franchise operations, hospitality, and gaming. He specialises in executive and team coaching, leadership development, and organisational performance improvement through a systemic and holistic lens.

As an accredited Senior Practitioner with the European Mentoring and Coaching Council (EMCC) and holder of the EMCC Team Coaching Accreditation, he combines academic insight with extensive practical experience in supporting senior leadership teams. His work is deeply rooted in evidence-based methodologies, and client-centred development planning, enabling sustainable growth and impact.

Mario is the founder of Konsultadvisory Ltd., through which he has undertaken numerous assignments with measurable impact.

 

Josianne Camilleri

Josianne is an experienced Human Resources and Training consultant within the Manufacturing, Financial Services and Higher Education sectors. She has designed and delivered HR Management and Communication Skills training programmes for new seniors and managers across various sectors, locally and internationally, mainly in Turkey, Spain, and Holland.

She also delivers training and coaching in various organisations and sectors in the areas of management, leadership, communication, conflict management, assertiveness, feedback, presentation skills and other intrapersonal and interpersonal skills that are essential for effective leadership.

Josianne holds a B. Psy. (Hons) in Psychology from the University of Malta and an M.Sc. in Training and Development from the University of Leicester.

I'm interested in this course

If you are interested to join this course when the intake is open please fill in the form below.

Why Choose Us

We are a private Academy, made up of a team of highly motivated individuals who believe in the continuous development and empowerment of individuals through learning.

The Academy offers training services and is an accredited training institution by the Malta Further and Higher Education Authority (MFHEA). EMCS Academy is a Higher Education Institution, Licence Number 2016-19. It provides practical solutions and results-oriented training which translate into positive change. The Academy’s philosophy is to provide exceptional services to all clients whilst ensuring that all learning outcomes are reached, and all trainees have advanced their knowledge on the subject matter of the specific course they would have chosen to follow.

Our courses are developed following in-depth research and consultation on the subject matter and the related market, thus ensuring that market needs are met. All our trainers are experts in their field and actively contribute towards the continuous development of the courses which they deliver.

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